WeCarryBags unveils powerful retail-tech stack, cementing its position as the UK’s top fashion concierge

Last Updated on February 21, 2026 by Spero Agency

Coventry, UK – WeCarryBags, the shopping concierge service that made its name with hands-free shopping, has quietly built one of the most comprehensive technology ecosystems in the fashion retail sector. While its competitors rely on off-the-shelf logistics software, WeCarryBags has invested in a bespoke suite of tools from in-store dashboards to AI-driven sourcing all designed to make luxury retail both frictionless and scalable.

Technology at the heart of the service

The company’s architecture includes separate dashboards for store managers, admin users and personal shopping staff, alongside a robust analytics module that monitors important parameters. Its public-facing web application and Website were completely redesigned by end of 2024 using modern UI/UX principles. The redesign delivered a responsive interface built with strong research; the company reports that it doubled user engagement and boosted checkout completion. Motion interactions created with After Effects and Lottie enhanced storytelling, while simplified checkout flows reduced abandonment.

Crucially, WeCarryBags built a proprietary single QR-code scan system that allows customers to register each shopping bag and schedule delivery with one tap, a feature the company says remains unparalleled in the UK market. This technology sits at the centre of WeCarryBags’ mobile and web apps, letting users navigate the entire delivery process with unprecedented simplicity.

A full ecosystem of apps

Behind the scenes, more than ten software engineers have contributed to the platform, which comprises:

Store dashboard – gives retail partners real-time visibility on bag pickups, stock movements and delivery status.
Personal shopping service dashboard – tracks requests for limited-edition goods, automates sourcing and monitors order progress.
Customer-facing apps – an iOS app and Android app enable shoppers to scan bags, select delivery times and continue their day; the apps promise a comfortable in-store experience by delivering bags to any address so customers can enjoy post-shopping plans like dining or returning to the office. Customers do not need to download the Android or iOS app if they prefer not to, our fully optimised web application allows them to access both the Hands-Free Shopping and Personal Shopping services seamlessly through any browser.
Shopify fulfilment app – integrates directly with merchants’ online stores, syncing orders in real time and eliminating manual uploads. Delivers to six or more countries and offers custom packaging and dedicated support.
Website – Company continuously enhancing website with educational, value-driven blogs for luxury shoppers, and have introduced a smart VAT Refund Calculator feature, enabling international travellers to upload their European shopping receipts and instantly estimate how much VAT they can reclaim from their EU purchases.

This infrastructure is complemented by a modern web application accessible via any browser and by responsive web pages tailored for retail staff and consumers.

Launch of the AI-driven personal shopping service

WeCarryBags’ technology investment paid off in August 2025 when it launched an AI-powered personal shopping service, giving consumers access to limited-edition items and store exclusives without having to visit the Store. Customers upload a product link or image, set a budget and choose a delivery location; the system then identifies the best offers among trusted partner retailers and delivers the items directly. The same seamless process applies to international shoppers: goods can be sourced in the UK and shipped securely to India, the UAE, Africa or South Korea. The service builds on WeCarryBags’ hands-free model by extending convenience to luxury product sourcing.

Constant innovation keeps WeCarryBags ahead

By continuously iterating its technology – from upgrading its website and mobile apps to adding dashboards and analytics – WeCarryBags positions itself ahead of the curve. The company says more than ten developers have contributed to building and maintaining its stack, reflecting a commitment to in-house expertise rather than outsourcing. The result is a retail-tech platform that not only makes carrying bags obsolete but also helps retailers boost sales, increase dwell time and understand customer behaviour. With plans to expand its personal shopping AI and deepen integrations with platforms, WeCarryBags is fast becoming a byword for digital excellence in the UK fashion industry.

Press contact:

Media Team, WeCarryBags UK
Email: support@wecarrybags.co.uk